Finding solid information about laptop brands can be difficult. Consumer Reports does rate laptops, but it only rates a handful and its reliability data is no where near as detailed as the data the magazine collects about cars. Consumer websites like ResellerRatings can give you an indication of customer satisfaction, but these website aren’t always the most objective. One of the best sources of information is Laptop Magazine’s annual round-up of the best and worst brands, and the 2010 edition of this information was just posted on Laptop Magazine’s website. So who are the winners and losers?
The big winners were Apple and Lenovo. This isn’t unexpected. Both Apple and Lenovo have received high ratings from Consumer Reports as well and have ranked well in previous Laptop Magazine brand round-ups. In both cases the victory was largely because of excellent performance, great keyboards and touchpads, and solid customer service.
And who were the biggest losers? Undoubtedly they were MSI and Fujitsu. Both ranked terribly in all categories with the largest defeats coming in performance, design, and value. This also isn’t surprising. I love many of MSI’s products, but the company just hasn’t had much luck getting into the laptop market. As for Fujitsu, well – I honestly have no idea what they’re up to, as all they seem to make is overpriced ultraportables.
There is a fairly sizable gap between the top brands and the mid-range on Laptop Magazine’s 100 point scale. Apple’s score was an 80, followed by Lenovo at 75, Sony and Toshiba at 72 and ASUS at 69. The mid-pack was lead by HP with a score of 63, Dell at 61, Samsung at 59, Acer at 57 and Gateway at 56. The losers really lost big, as MSI’s score was 45 and Fujitsu’s was 43.
In addition to the scores, Laptop Magazine has sizable write-ups about their reasoning behind the scores for every brand. Check out the full article for all of the details.
Source: Laptop Magazine
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